Final answer:
Customers are likely to follow the lead of a seller who sets a good example through sound information and professional behavior. Setting a good example, providing trustworthy information, and emulating the organization's communication style are key to reassuring customers.
Step-by-step explanation:
The main answer to what a customer will usually do if you do a certain thing during communication is that they will follow your lead if you set a good example. When communicating with a customer, setting a good example involves offering sound information, using a clear, concise, and professional approach, and demonstrating respectful behavior. A seller reassuring a buyer faced with imperfect information can employ several tactics like providing thorough product details, sharing testimonials or reviews, and demonstrating the product's benefits. Additionally, adopting the organization's communication style, maintaining appropriate body language like eye contact and appropriate body positioning, and being attentive to the customer's verbal and nonverbal cues can significantly influence a positive interaction.