Question

All of the following are appropriate interventions during the defensive stage, except:

a. Speak in a calm voice
b. Be aware of your own emotional responses
c. Remain 1-2 feet from the patient
d. Intervene early and set appropriate limits

Answer 1

During the defensive stage, it is inappropriate to remain 1-2 feet from the patient as it does not provide them with sufficient space. Other appropriate interventions include speaking calmly, being self-aware of emotional responses, and establishing limits early on for de-escalation.

Step-by-step explanation:

The intervention that is not appropriate during the defensive stage is c. Remain 1-2 feet from the patient. During a conflict or escalation scenario, maintaining an appropriate and safe distance to give the person space is crucial for both the person's comfort and the safety of the intervenor.

Interventions such as speaking in a calm voice, being aware of one's emotional responses, and intervening early to set limits are appropriate strategies. These interventions are designed to de-escalate a tense situation by remaining respectful, open, and focused on problem-solving rather than placing blame. Using phrases that avoid outright confrontation and invite dialogue can help to reduce tension. For instance, stating "It seems like this is important to you," can invite further discussion without inflaming the situation. Control over speech delivery, including voice control and being aware of cultural considerations, can significantly contribute to easing the tense atmosphere.

Answer 2

The appropriate interventions during the defensive stage do not include remaining 1-2 feet from the patient.

Step-by-step explanation:

During the defensive stage, several interventions can be appropriate to handle a difficult situation. However, there is one option that is not appropriate. The option that is not appropriate during the defensive stage is c. Remain 1-2 feet from the patient. This is because maintaining a safe distance from the patient is not a recommended intervention during this stage. Instead, it is important to focus on other interventions such as speaking in a calm voice, being aware of your own emotional responses, and intervening early while setting appropriate limits.