Final answer:
The incorrect pre-requisite for a Customer Representative license is the requirement to earn a degree with specific insurance-related instruction.
Step-by-step explanation:
The question is regarding the pre-requisites for a Customer Representative license. Among the options provided, the one that is NOT a pre-requisite for this license is "B. Earn a degree that includes 9 hours of property, casualty, and inland marine insurance instruction". Generally, the requirements for a Customer Representative to be licensed do not specify the need for a degree with particular coursework.
Instead, requirements may include being a certain age, proving residency, and completing pre-licensing courses. It is also important to clarify the difference between general residency or citizenship requirements, such as those for lawful permanent residents or opportunities provided to natural-born citizens, and the specific license requirements for particular professions.