Final answer:
To gain a client's trust, consistency and a positive attitude are key. The term for confidence in one's own abilities is self-efficacy. It has significant implications for personal motivation and behavior.
Step-by-step explanation:
To earn a client's trust and loyalty, be consistent by always having a positive attitude. The correct answer to the fill-in-the-blank statement is 'D) Trust'. To gain a client's trust, consistency and a positive attitude are key. The term for confidence in one's own abilities is self-efficacy. It has significant implications for personal motivation and behavior.
Self-Efficacy and Confidence
Your level of confidence in your own abilities is known as self-efficacy. This term relates to a person's belief in their capability to execute behaviors necessary to produce specific performance attainments. Self-efficacy affects every area of human endeavor, including how people think, feel, motivate themselves, and behave.