Question

Which organization revealed the following two of the eight quality customer service benefits: 1) improved perceived value of cable services and 2) minimized threat of competition?

A) The Society of Telecommunications Engineers.
B) The Cable and Telecommunications Association for Marketing.
C) The Federal Communications Commission.
D) The Internet & Television Association.

Answer 1

The Federal Communications Commission (FCC) revealed the two quality customer service benefits, which are the improved perceived value of cable services and minimized threat of competition.

Step-by-step explanation:

The organization that revealed the two quality customer service benefits mentioned is The Federal Communications Commission (FCC). The FCC is responsible for regulating the telecommunications industry in the United States, including cable and internet service providers. By ensuring fair competition and consumer protection, the FCC aims to improve the perceived value of cable services through enhanced quality and affordability, while also minimizing the threat of competition by implementing regulations and policies.