Question

Which of the following is not correct with regards to ending a call?

A) Closing the conversation with some form of "goodbye"
B) Hanging up before the caller
C) Discouraging inappropriate chatting
D) Thanking the person for calling

Answer 1

The correct answer is B) Hanging up before the caller. When ending a call, it is considered rude and impolite to hang up before the caller finishes speaking or before you have said a proper goodbye.

Step-by-step explanation:

The correct answer is B) Hanging up before the caller. When ending a call, it is considered rude and impolite to hang up before the caller finishes speaking or before you have said a proper goodbye.

Hanging up abruptly can make the other person feel disrespected and can damage the communication. It is important to show respect by allowing the caller to finish their thoughts before ending the call.