Final answer:
In the professional setting, personal calls should be limited. Local, long distance, and toll-free calls may be necessary and should not be limited. Employees should use discretion and not abuse their phone privileges.
Step-by-step explanation:
In the professional setting, personal calls should be limited. Personal calls are those made for non-work-related matters, such as talking to family or friends. These calls can be a distraction and take away from productive work time.
On the other hand, local, long distance, and toll-free calls may be necessary and should not be limited in the professional setting. Local calls are made within the same area code, long-distance calls are made to a different area code, and toll-free calls are free for the caller.
However, it is important for employees to use discretion and not abuse their phone privileges by making excessive or unnecessary calls, regardless of the type.