Final answer:
India, with its large English-speaking and skilled labor force, is a major hub for Business Process Outsourcing (BPO), including call-center operations and technical support. The Philippines is also notable in the BPO sector due to cost savings and its English-speaking workforce.
Step-by-step explanation:
With its large English-speaking population, India has numerous companies offering services such as call-center operations, data-processing, computer programming, and technical support. India is a preferred destination for Business Process Outsourcing (BPO) because it boasts a large pool of skilled or educated workers, where English is commonly spoken as a second language.
Additionally, the cost of employment in India is relatively low, making it an economically advantageous choice for many corporations.
Furthermore, the influence of English due to historical ties and the availability of an adequate labor force with the necessary skills make the Philippines another strong contender for BPO activities. Like India, the Philippines offers significant cost savings to businesses, with BPO wages being a fraction of those in the United States. Both countries have seen considerable growth in the outsourcing sector.