Question

You are the Office 365 administrator for a company.You encounter a problem in your tenant. You launch the Microsoft 365 admin center and select Create a new service request.You need to get help resolving your problem through the admin center.Which three actions can you perform from the admin center? Each correct answer presents a complete solution.NOTE: Each correct selection is worth one point.

Answer 1

As an Office 365 administrator, you can report an issue to Microsoft support, contact support via chat or phone, and review service health in the admin center when facing a problem with your tenant.

Step-by-step explanation:

When encountering a problem in your Office 365 tenant, you can perform several actions through the Microsoft 365 admin center to get assistance. After creating a new service request, the following three actions can be performed:

1. Report an issue directly to Microsoft support and receive troubleshooting assistance or guidance through further diagnostic steps.
2. Contact support via chat or phone to get real-time help on the problem you're facing with your service.
3. Review service health and advisories to ensure that the problem isn't part of a wider issue affecting other users or services.

The admin center is designed to help you manage and resolve issues quickly and efficiently. It is important to provide as much detail as possible when creating a service request to get the most accurate assistance.