Question

A Mac on a Gigabit Ethernet network seems slow, what would be a valid first troubleshooting step?

A) Check the Mac's processor and RAM for performance issues.
B) Verify the network cables and connections for any physical damage or loose connections.
C) Restart the Mac to clear any temporary performance issues.
D) Upgrade the network to a faster connection speed.

Answer 1

A valid first troubleshooting step would be to verify the network cables and connections for any physical damage or loose connections.

Step-by-step explanation:

A valid first troubleshooting step when a Mac on a Gigabit Ethernet network seems slow would be to verify the network cables and connections for any physical damage or loose connections. This step is important because network cables and connections can greatly impact network performance. If there is any physical damage or loose connections, it can result in a slow or unstable network connection.

Checking the Mac's processor and RAM for performance issues (option A) can be done later in the troubleshooting process if needed. Restarting the Mac (option C) can help resolve temporary performance issues, but it may not fix a slow network connection. Upgrading the network to a faster connection speed (option D) may also be a solution, but it isn't the first step to take in troubleshooting.