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True or false
Companies delivering customer service see an annual financial gain of 7.5%

User Kvaruni
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1 Answer

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Final answer:

The statement about companies seeing a 7.5% annual financial gain from customer service is not universally true and can vary based on several factors. Such claims must be substantiated with specific data or comprehensive market studies.

Step-by-step explanation:

The statement regarding companies delivering customer service and seeing an annual financial gain of 7.5% is too broad and not necessarily true for all companies. The financial gains from customer service can vary widely depending on a range of factors, such as the industry, the quality of the service delivered, and the company's business model. To make a decision about a parameter like this, one would typically look at comprehensive market studies or specific company data, rather than relying on broad generalizations.

For example, a car dealer advertising that its new small truck gets 35 miles per gallon is providing a specific claim that can be tested and verified. Similarly, a tutoring service claiming that its method helps 90 percent of its students get an A or B is making a claim about its effectiveness, which should be substantiated with evidence. The same goes for a company stating that women managers earn an average of $60,000 per year; such a claim should be backed by the company's internal salary data.

User Zohidjon Akbarov
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