Final answer:
Nursing assistants must use a calm presence and address residents by their preferred names when dealing with confusion. It is essential to avoid harmful practices like restraints or sedatives without proper justification. Proper caregiver training and wellness are crucial in providing good care. Correct option is E.
Step-by-step explanation:
When assisting and caring for a resident who is confused, nursing assistants should:
- Use a calm and reassuring presence when the resident becomes agitated. This approach can help soothe and reorient a confused resident.
- Address the resident by their preferred name for proper identification and to maintain a sense of familiarity and respect for the individual's identity.
- Other actions not listed but important include gently guiding the resident during activities, providing clear and simple instructions, maintaining a routine to provide a sense of structure, and assessing potential triggers for confusion to mitigate them.
It is crucial to avoid actions such as using restraints, sedatives, or locking them in their room without proper assessment and justification. These actions can lead to further agitation, harm, and violate personal rights and dignity.
The mentioned survey in Florida highlights the importance of proper training and caregiver wellness to prevent potential abuse.