Final answer:
The statement is false; health insurance should be collected as secondary coverage even when auto insurance is available, as it may play a role in covering additional costs or ensuring timely payment. The correct option is B.
Step-by-step explanation:
The statement, "There is no need to collect the patient's health insurance as secondary since we already have their auto insurance," is false. When dealing with instances where a patient's injuries are due to an auto accident, auto insurance may be billed as primary coverage, but it is still essential to collect health insurance information.
Many times, health insurance is collected and billed as a secondary payer to cover costs exceeding the auto insurance limits or items not covered under the auto insurance policy. Additionally, if the auto insurance claim is disputed or takes time to process, the health insurance may provide coverage to ensure timely payment and prevent lapses in care.