Final answer:
The LAARC Method consists of Listen, Acknowledge, Assess, Respond, and Confirm. This method is used by salespeople to handle buyer objections effectively. 'Litigate' and 'Repeat' are not components of the LAARC Method.
Step-by-step explanation:
The LAARC Method is a technique used by salespeople to handle objections from buyers effectively. The components of the LAARC Method are:
- Listen - Pay close attention to the customer's concerns without interrupting.
- Acknowledge - Show that you understand their objection and that you value their opinion.
- Assess - Evaluate the objection to understand the underlying issues and the buyer's needs.
- Respond - Provide a well-thought-out answer to the objection, addressing the buyer's concerns.
- Confirm - Check to see if the buyer is satisfied with the response and if the objection has been handled.
Options A) Litigate and E) Repeat are not part of the LAARC Method. Therefore, the correct components used by salespeople to respond to buyers' objections are B) Assess, C) Acknowledge, D) Respond, and F) Listen.