Final answer:
Salespersons developing prospect lists should primarily know Customer Relationship Management (CRM) Systems, which help manage customer interactions and organize sales-related activities. Secondary systems like GIS can assist in spatial market analysis but are not the primary tool for this purpose. Other systems like SCM and HRIS are less relevant for prospect list development.
Step-by-step explanation:
When using secondary sources to develop prospect lists, salespersons should be well-versed primarily in Customer Relationship Management (CRM) Systems. CRM systems help in managing company interactions with current and potential customers, assisting in organizing, automating, and synchronizing sales, marketing, customer service, and technical support. Although Geographic Information Systems (GIS) are not the primary system used for this purpose, GIS does have applications in business, particularly in market analysis and strategic planning, where spatial analysis of customer data can play an important role.
Geographic Information Systems, or GIS, is a technology that integrates various types of data and information to understand spatial relationships and patterns. GIS is utilized in urban planning, cartography, and the analysis of cultural and natural phenomena. It uses a computer program to manage and display this data in the form of specialized maps, facilitating diverse applications such as tracking demographic trends or optimizing logistics.