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Which of the following is an example of a closed questions asked by salespeople to customer during a sales call?

A) "Tell me about your budget for this project."
B) "How satisfied are you with your current solution?"
C) "What features are most important to you?"
D) "Why did you choose to meet with us today?"

User Jeff Jirsa
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1 Answer

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Final answer:

A closed question during a sales call is one that invites a concise, direct response, such as a 'yes' or 'no' answer. The correct example of a closed question asked by salespeople in the given scenario is 'Do you have a commercial driver's license?'.

Step-by-step explanation:

A closed question typically requires a short, definitive answer, often a 'yes' or 'no', and does not provide an opportunity for extended discussion or elaboration. In the context of a sales call, a closed question used by salespeople might be aimed at confirming specific information about a customer's needs or situation. The question 'Which of the following is an example of a closed question asked by salespeople to customer during a sales call?' refers to the option that limits the customer's response to a simple, direct answer.

After reviewing the options provided, the correct answer is:

'Do you have a commercial driver's license?'

This question seeks a specific 'yes' or 'no' answer and does not invite further discussion, making it a clear example of a closed question.

User Kilhoffer
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