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Tell me about a time when you uncovered a significant problem in your team. What was it and how did you communicate it to your manager and other stakeholders? What did you do to address the problem? How did you manage the impact of this problem for the rest of your team?

User Miriam
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1 Answer

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Final answer:

I uncovered a significant problem in my team involving a lack of communication and coordination, which resulted in missed deadlines and inefficiency. I communicated this to my manager and stakeholders through a team meeting, and we addressed the problem by implementing regular meetings, clear goals, and assigned responsibilities. To manage the impact on the rest of the team, we provided training and support for communication skills and established feedback mechanisms.

Step-by-step explanation:

Subject: Business

A time when I uncovered a significant problem in my team:

Problem:

One of the significant problems I uncovered in my team was a lack of communication and coordination, which resulted in missed deadlines and inefficient use of resources.

Communication:

To communicate this problem to my manager and other stakeholders, I scheduled a team meeting to discuss the issues we were facing and their impact on our overall performance. I presented specific examples and data to highlight the extent of the problem.
Addressing the problem:

To address the issue, we implemented regular team meetings to improve communication and coordination. We also established clear goals and deadlines for each project and assigned specific roles and responsibilities to team members.
Managing the impact:

To manage the impact of this problem for the rest of the team, we provided training and support to improve communication skills and encouraged open and transparent communication within the team. We also implemented feedback mechanisms to ensure continuous improvement and addressed any issues that arose promptly.

User GTG
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