Final answer:
Agents are computer programs that act on behalf of a user, while expert systems use knowledge and rules to solve complex problems. Examples of agents include personal assistants like Siri or Alexa, and examples of expert systems include medical diagnosis systems.
Step-by-step explanation:
Agents:
- An agent is a computer program that acts on behalf of a user or another program to perform certain actions.
- Agents are autonomous and can make decisions and take actions based on their programming or learned behaviour.
- Examples of agents include personal assistants like Siri or Alexa, chatbots, and virtual reality game characters.
- Characteristics of agents include autonomy, reactivity, proactiveness, and social ability.
Expert systems:
- An expert system is a computer program that uses knowledge and rules to solve complex problems or provide specialized expertise in a particular domain.
- Expert systems mimic the decision-making capabilities of human experts and can make informed judgments based on the information and rules programmed into them.
- Examples of expert systems include medical diagnosis systems, customer support systems, and recommendation systems.
- Characteristics of expert systems include knowledge base, inference engine, explanation capabilities, and learning capabilities.