Final answer:
The first step in the risk management process is risk identification, where risk maps are used. They help in documenting and visualizing potential risks in a structured way. Organizational charts, loss control, and performance standards are used for other purposes in the risk management process.
Step-by-step explanation:
The first step in the risk management process typically involves identifying the risks. This step is crucial for understanding which risks could potentially affect the project or the business operation. The correct option that is used in the first step of the risk management process is c. risk maps. Risk maps help in the identification and visualization of risks, as they present a way to document the potential risks in a structured and clear manner.
Organizational charts are more related to the structure of an organization rather than its risks. Loss control is a strategy implemented after risks have been identified to minimize the potential impact. Performance standards are benchmarks or expectations set for activities or products that might be used later in the risk management process to measure the success of risk mitigation strategies.