Question

"When communicating with an older patient, you should:

a) approach the patient slowly and calmly.
b) step back to avoid making the patient uncomfortable.
c) raise your voice to ensure that the patient can hear you.
d) obtain the majority of your information from family members."

Answer 1

When communicating with an older patient, the most effective and respectful approach is option a) approach the patient slowly and calmly.

Step-by-step explanation:

When speaking with older adults, especially in a medical setting, it is essential to use specific terms or jargon, speak clearly, and employ respectful language.

Depending on the individual patient's hearing ability, it may also be necessary to speak slightly louder. However, this should be determined on a case-by-case basis, rather than assuming that all older adults have hearing issues.

It is also imperative to read body language, as visual cues can be indicators of understanding, comfort, or cognitive engagement.

Communicating effectively includes choosing words that won't inflame the situation and listening actively, which involves restating what the person has said to avoid misunderstandings. This approach ensures that the patient feels heard and respected.

Lastly, it's important to remember that the patient is the primary source of their health information, rather than defaulting to obtain most info from family members. However, family and caregivers might be involved in some circumstances, particularly if there are cognitive impairments that make direct communication challenging.