Final answer:
As the director of the HIM department, it is important to address the issue of two patients with the same name being treated in different clinical departments. Measures such as using unique identifiers and implementing EHR systems can help ensure proper patient identification.
Step-by-step explanation:
In this scenario, the subject pertains to managing and overseeing the health information management (HIM) department in a community hospital.
To address this, the director of HIM should implement measures to ensure proper patient identification, such as utilizing unique identifiers like medical record numbers, employing electronic health records (EHR) systems, and reinforcing staff training on patient identification protocols.