Final answer:
The correct answer is B. There is no correlation between patient satisfaction and employee satisfaction
Step-by-step explanation:
The subject of this question is Business and it is being asked at a High School level.
The question asks us to identify the statement that is not true among the given options. Option A states that longevity of employees is good for an organization, which is generally true because long-term employees bring stability and knowledge to the organization. Option B states that there is no correlation between patient satisfaction and employee satisfaction, which is not true. In fact, employee satisfaction has been found to have a positive impact on patient satisfaction. Option C states that retention is critical in reducing training and recruitment costs, which is also true. Therefore, the correct answer is B. There is no correlation between patient satisfaction and employee satisfaction.