Question

A crisis management plan

A) defines operational procedures to deal with the crisis.
B) is not helpful for small to mid-sized organizations.
C) should avoid limitations on who is authorized to speak to the media.
D) is unnecessary if your organization has not faced any recent crises.
E) does all of the above.

Answer 1

A crisis management plan specifically defines operational procedures to manage crises and is crucial for all organizations, regardless of their size and previous crisis experience.

Step-by-step explanation:

The correct answer is that a crisis management plan defines operational procedures to deal with the crisis. Such a plan is essential for organizations of any size, contrary to the notion that it's not helpful for small to mid-sized organizations. It is also critical to establish who is authorized to speak to media, ensuring a unified and controlled message, contradicting the option suggesting to avoid limitations.

Lastly, not having faced recent crises does not justify the absence of a crisis management plan, as it serves as a "break glass in case of emergency" safeguard, meaning it's important to anticipate situations that have never yet arisen and recognize that waiting for a crisis may leave an organization unable to respond timely.