Final answer:
In the indirect approach of delivering negative news in business communication, the bad news follows immediately after giving the reasons, and is often preceded by a buffer.
Step-by-step explanation:
When delivering negative news using the indirect approach in business communication, the negative news comes C) immediately after the reasons. This method involves presenting reasons and context before delivering the bad news itself. The typical structure includes a buffer to soften the blow, followed by a detailed explanation (reasons), before finally presenting the negative news. Using a narrative format to describe the issue can arouse curiosity about the position you're taking. For example, a story can be introduced illustrating the problem, such as 'Tapping her foot nervously, Serena looked at her watch again. She had been waiting three hours to see a mental health counselor at Powell College South, and she did not think she could wait much longer.