Final answer:
Role ambiguity is the uncertainty about what behaviors are expected of a person in a particular role and it occurs due to the lack of clear information regarding the expectations associated with that role.
Step-by-step explanation:
The uncertainty about what behaviors are expected of a person in a particular role is known as role ambiguity. This concept describes a situation where an individual lacks clear information regarding the expectations of their position, leading to uncertainty and potential difficulties in performing their role effectively. It occurs when individuals are unsure about the tasks, responsibilities, and performance expectations associated with their role. For example, if a manager has unclear job responsibilities and is unsure of what is expected of them, they may experience role ambiguity. It contrasts with role conflict, which occurs when there are contradictory demands within one or more roles that a person holds, and can cause significant stress as the individual attempts to meet the competing requirements of each role.