Final answer:
The four communication touch-points are notification of receipt, updates on application status, interview scheduling, and final decision communication. Agencies are also expected to provide clarity on the hiring timeline, methods of contact, and if additional information is needed.
Step-by-step explanation:
The four communication touch-points for which agencies are responsible to contact applicants typically include:
- Notification of receipt of application
- Updates on application status, such as progression to next stages
- Information regarding interview scheduling
- Final decision communication and any follow-up actions required
It is important for an agency to maintain clear and consistent communication with applicants throughout the hiring process. Once an application is submitted, applicants should expect to receive an acknowledgement of receipt. As the application is reviewed, updates on the status or any next steps should be provided. If selected for an interview, applicants will be contacted to arrange a time and date. Finally, agencies should communicate the outcome of the selection process, whether it is acceptance, rejection, or a request for additional information or interviews.
Additionally, applicants can proactively inquire about the timeline for the hiring decision, method of contact, and if there are any follow-up questions or additional information required from their end. By doing so, they demonstrate their interest in the position and can plan accordingly.During the job search process, it's also crucial for applicants to network, create a convincing pitch, and follow up on their applications as advised within several steps of online application processes.