Question

Doug is an emergency room nurse in a large, underfunded, public hospital. Lately, he finds himself assuming that the patients he sees are just trying to get free drugs to feed an addiction. Just yesterday a little boy was brought in with a broken arm, and Doug found that he was completely indifferent to the boy's pain. What aspect of job burnout does this exemplify?

exhaustion

diminished personal

accomplishment

depersonalization

resistance

Answer 1

The behavior described in the question exemplifies the aspect of job burnout known as depersonalization.

Step-by-step explanation:

The behavior described in the question exemplifies the aspect of job burnout known as depersonalization. Depersonalization is characterized by a sense of emotional detachment between the worker and the recipients of their services, resulting in callous, cynical, or indifferent attitudes toward these individuals. In this case, Doug's indifference to the pain of the little boy and his assumption that the patients are just seeking free drugs indicate a lack of empathy and emotional detachment, which are common signs of depersonalization in job burnout.