Final answer:
The inability to receive responses from the Ping command beyond the local workstation might be due to problems with physical connections, incorrect network configuration, firewall settings, router issues, or broader network problems.
Step-by-step explanation:
If a technician has installed a network adapter in a computer and can only receive responses from a local workstation using the Ping command, there could be several causes for this problem. It is important to systematically diagnose the issue.
- The technician should first check the physical connections to ensure all cables and router connections are secure.
- Next, they should verify the network configuration settings on the computer to ensure the IP address, subnet mask, and default gateway are correctly set.
- Firewall settings should be examined to make sure they are not blocking outbound traffic.
- It could also be an issue with the router or switch, where certain outbound connections are being blocked or filtered.
- Lastly, check to see if other devices on the network have Internet access, which can help determine if the issue is isolated to the computer or a larger network problem.
Determining why a computer can only ping locally and not to external addresses involves a review of both hardware and software configurations, and may require checking security settings and network devices.