Final answer:
The assertion that identifying intangible assets like human resources is easier than identifying hardware and software is false due to the complexity and variability of these assets, which often require careful management and professional expertise.
Step-by-step explanation:
The statement that identifying human resources, documentation, and data information assets of an organization is less difficult than identifying hardware and software assets is false. Unlike hardware and software assets which are tangible and can be inventoried using technical tools, human resources, documentation, and data information are often intangible and spread across various functional areas. This makes the process of identifying and cataloging these assets much more complex due to their variable and dynamic nature. For example, data can reside in multiple locations, human resources have diverse roles and expertise, and documentation may exist in both physical and digital formats and be subject to different access controls.
Moreover, the complexity of human decision-making processes as found in research by Bruno & Abrahão (2012), plays a critical role in the management of these assets, particularly in high-stress environments like information security centers. The professionalism in human resources functions significantly influences operational efficiency, as evidenced by the Canadian research highlighting the impact of bias in the hiring process. This is an essential factor when it comes to reducing bias and improving the accuracy of asset identification and management.