Final answer:
The item 'Let go' is not one of the traditional 5 steps to developing a strong student base, which generally includes Acquire, Build loyalty, and Retain. Addressing the evolving attitudes of Generation X and millennials towards loyalty necessitates a focus on meaningful work and frequent rewards.
Step-by-step explanation:
The step that is not one of the 5 steps to developing a strong student base is 'Let go'. The traditional steps focused on in developing a strong base are primarily to 'Acquire', 'Build loyalty', and 'Retain' students. However, when considering the challenge of recruiting and retaining millennials and Generation X employees, it's important to recognize that these generations often have a reduced sense of loyalty to a company. As such, companies should focus on making work meaningful for Generation X and providing frequent rewards, praise, and feedback to nurture millennials.