Final answer:
Job enlargement is adding more tasks to an employee's current role, while job enrichment is increasing task complexity and autonomy. Both can motivate employees, but their effectiveness may vary.
Step-by-step explanation:
Job enlargement and job enrichment are both strategies used by organizations to enhance employee motivation. Job enlargement involves adding more tasks and responsibilities to an employee's current role, resulting in a wider variety of work. For example, a customer service representative who is also given the responsibility of handling billing inquiries in addition to their regular duties.
Job enrichment, on the other hand, involves increasing the complexity of tasks and giving employees more autonomy and control over their work. For instance, a software developer who is given the opportunity to make decisions on designing the user interface of a new software application.
Both job enlargement and job enrichment can be effective in motivating employees. Job enlargement can provide employees with a greater sense of challenge and variety in their work, reducing the risk of monotony.
Job enrichment, on the other hand, can enhance employees' sense of control and ownership over their work, leading to increased job satisfaction. However, the effectiveness of these strategies may vary depending on individual preferences and job characteristics.