Final answer:
The best solution to prevent musculoskeletal disorders in a medical billing company is to offer comprehensive training on ergonomics and musculoskeletal disorder awareness, provide ergonomically designed workstations, and enforce a culture of safety where employees can report injuries. Emphasizing safety protocols and management involvement are also key strategies. so, option D is the correct answer.
Step-by-step explanation:
Once the HR department of a medical billing company identifies musculoskeletal disorders as a potential hazard for employees who work on their computers for extended periods, the best solution to prevent this hazard involves a multifaceted approach. The Occupational Safety and Health Act (OHSA) mandates that employers must provide a safe workplace by informing and training workers about potential hazards in a language and vocabulary they understand. Offering training about musculoskeletal disorders, the importance of proper ergonomics, and frequent breaks can prevent these issues. Additionally, providing ergonomically designed workstations and encouraging a culture where employees can report potential injuries promptly can also contribute to a safer workplace.
OSHA's guidelines stress on keeping accurate records of work-related injuries and illnesses, but pre-emptively addressing the hazards is critical. Introducing safety protocols such as regular stretch breaks, ensuring employees maintain correct posture, and immediately addressing any employee concerns regarding workplace safety can help in mitigating risks associated with long hours of computer work. Senior management involvement in the security process underscores the importance of these measures and ensures compliance throughout the organization.