Final answer:
Employee feedback surveys are known as Opinion surveys, and when a manager opts to survey all employees within a few randomly selected departments, it is a Cluster survey design. Effective feedback collection is contingent on management's supportive attitude and confidentiality assurance to employees.Option C is the correct answer.
Step-by-step explanation:
Surveys that solicit employee ideas and feedback for improving the organization are called C. Opinion surveys. Such surveys are crucial in measuring employee satisfaction and gauging the workforce's attitude towards changes within an organization. The question posed relates to a type of survey design; when a manager selects entire departments and surveys every employee within them, the method is referred to as a A. Cluster survey design.
The referenced scenario showcases challenges in conducting effective surveys due to a negative management attitude. For organizational improvement, it is important that the feedback process is taken seriously and that employees feel safe to express their views honestly. The manager's dismissive comment and subsequent access issues highlighted the importance of manager support in obtaining reliable feedback from employees.
Opinion surveys, denoted as C, are instrumental in capturing employee insights for organizational enhancement. They gauge satisfaction and attitudes toward changes, providing valuable feedback. In the mentioned context, a cluster survey design (A) involves selecting entire departments for comprehensive employee feedback. However, the scenario reveals challenges when management exhibits a negative attitude, impacting the feedback process. Managerial dismissiveness and restricted access underscore the necessity of a supportive management approach for fostering an environment where employees feel secure expressing honest opinions. Managerial commitment is pivotal to the success of surveys, ensuring a robust foundation for constructive organizational improvements.