Final answer:
The primary disadvantage of a matrix organizational structure is the dual chain of command that can lead to conflict and ambiguity in role responsibilities, and requires cooperation between multiple supervisors.
Step-by-step explanation:
The disadvantage of a matrix organizational structure is the dual chain of command, which requires cooperation between two direct supervisors to determine an employee's work priorities, work assignments, and performance standards. In a matrix structure, employees often report to multiple managers, which could lead to conflict and ambiguity regarding managerial roles and responsibilities. This dual reporting relationship can create challenges in communication, decision-making, and allocation of resources.
In modern workplaces, flat organizational structures are becoming more prevalent, characterized by teamwork and a shift away from rigid hierarchies. In such workplaces, even entry-level employees may be solicited for feedback, and managers often engage in congenial relationships with employees. As organizations respond to rapid changes in technology, economics, and globalization, the adoption of flexible, team-based approaches could be beneficial, but also come with their own challenges, such as work overload and difficulties in establishing clear work relationships.