Question

An employee of a national coffee reseller was recently denied a promotion. Since then, he has made several negative statements about the company culture, pay, and promotional opportunities via multiple social media web sites. The facilities manager wants HR's support in discouraging this type of communication by other employees. As the HR director, how would you address this concern?

A. Train supervisors on the provisions of the Electronic Communications and Privacy Act
B. Develop a company privacy policy that clarifies what is expected of the employee in regard to social media
C. Train staff on the provisions of the Privacy Act of 1974
D. Develop a company privacy policy that details Internet use

Answer 1

As the HR director, the best approach to address this concern would be to develop a company privacy policy that clarifies what is expected of employees in regard to social media. This should be accompanied by training to educate employees on responsible social media use. HR should also address concerns raised by employees and work towards creating a positive work environment.

Step-by-step explanation:

As the HR director, to address this concern, I would choose option B. Developing a company privacy policy that clarifies what is expected of the employee in regard to social media. By clearly communicating the company's expectations and guidelines for social media use, employees will be aware of the potential consequences of making negative statements about the company on social media platforms. This policy should address the appropriate use of social media, the importance of maintaining a positive company image, and the potential impact of negative statements on the company's reputation.

In addition to developing the policy, it would be beneficial to provide training to employees on the policy. This training would educate them on the importance of responsible social media use and the potential consequences of violating the company's privacy policy. By providing training, it ensures that employees are aware of the guidelines and understand the impact of their actions on the company.

Furthermore, it's important for HR to address the concerns of the facilities manager by reinforcing the company's commitment to a positive company culture, fair pay, and promotional opportunities. HR should take steps to address any legitimate concerns raised by employees and work towards creating a positive work environment where employees feel valued and supported.