Final answer:
Sanjay is using conceptual skills to restructure his company around customer-focused divisions, demonstrating a grasp of complex interrelations in the business and an understanding of strategic organizational design.
Step-by-step explanation:
Sanjay is demonstrating conceptual skills by recognizing the need to restructure his company from geographic regions into customer-focused divisions. Conceptual skills involve the ability to understand complex situations and to conceptualize about abstract and complicated interrelationships between different functional areas of business. It involves grasping the essence of complex situations to reorganize businesses to better meet strategic goals and changing market conditions. By shifting to a customer-focused approach, he's aligning the organization's structure with customer needs, which could potentially facilitate better service and product offerings tailored to different customer segments.
This change implies looking at the bigger picture and understanding how different parts of the organization affect each other and the overall corporate strategy. It requires a high level of knowledge and insight regarding how various functions of the business relate and how changes can impact the organization as a whole, which is a key aspect of conceptual skills.