Final answer:
A supervisory referral typically involves an employee being directed to seek help from Counseling Services due to a workplace policy, usually following an order from a superior or after a repeated issue. Research highlights the importance of supervisory roles in preventing aggression and workplace violence. Effective management can improve job satisfaction and prevent negative outcomes.
Step-by-step explanation:
A supervisory referral in the context of workplace policy usually occurs when an employee is required to seek help from Counseling Services due to an order from a superior or after a voluntary referral for the same issue within a certain period. This period is typically specified by the organization's human resources policies and can serve as an indicator to help prevent potential workplace violence.
Research, such as that by Greenberg & Barling (1999), has found that both a history of aggression and high levels of alcohol consumption can predict workplace violence, emphasizing the need for organizational attention to such matters. Furthermore, a supervisor's approach and the quality of the relationship between manager and employee are critical to job satisfaction and professional growth. An environment where supervisors offer support and fair treatment can mitigate negative outcomes, including workplace violence.
Supervisory referrals are essential tools in managing employee relationships and safeguarding workplace environment. They are not only about enforcing policy but also about providing support to employees who may be struggling, thereby potentially averting more severe situations like aggression or workplace violence.