114k views
2 votes
Headquarters in Virginia Beach, Virginia, has decided that all management employees who have direct responsibility for directing the work of subordinates will have their annual evaluations include feedback not only from their direct report but also from a selection of their peers and subordinates. Which evaluation method is headquarters adopting?

A. Management by objectives (MBO)
B. Peer review
C. 360-degree review
D. Internal customer rating scale

1 Answer

1 vote

Final answer:

The headquarters is adopting a 360-degree review evaluation method for management employees, which includes feedback from various sources to provide a comprehensive view of the employees' performance. Hence, the correct answer is option (C).

Step-by-step explanation:

The headquarters in Virginia Beach, Virginia, is adopting a 360-degree review method for its management employees. This evaluation method involves collecting feedback not just from the employees' direct reports, but also from a selection of their peers and subordinates, and sometimes even customers. The purpose of this method is to give employees, including managers, different perspectives on their job performance and to support improvements through discussion and training.

Despite some research suggesting that ratings from various sources in a 360-degree feedback system can be unreliable for assessing an employee's performance, such as findings by Atkins and Wood (2002), another perspective, as noted by Tornow (1993), values the variability in ratings for the learning opportunities it provides. The discrepancies between the self-assessment and others' assessments can lead to productive discussions regarding performance and opportunities for development.

When preparing for a performance evaluation, it's essential to take the feedback received seriously and use it to improve on identified weaknesses, forming an integral part of one's professional development and performance appraisal process.

User Kriver
by
8.4k points