Final answer:
According to Henry Mintzberg, the interpersonal roles that managers fulfill are Figurehead, Leader, and Liaison. These roles are essential for effective management in terms of representing the company, motivating staff, and establishing networks. Option E, C and A is correct answer.
Step-by-step explanation:
Henry Mintzberg, a renowned management researcher, categorized managerial roles into three main categories: interpersonal, informational, and decisional. Among these, interpersonal roles directly involve interactions with people inside and outside the organization. According to Mintzberg, the interpersonal roles include:
- Figurehead: This role involves ceremonial duties and acting as a symbol of the organization. The manager represents the company at events and other formal activities.
- Leader: In this role, the manager motivates and encourages employees, sets goals, and ensures that tasks are completed efficiently. The manager is responsible for staffing, training, and associated duties.
- Liaison: The liaison role has the manager interacting with external parties to gather information and resources beneficial for the organization. The manager networks with peers and others outside the firm.
These roles underscore the importance of managers as points of contact within and outside their organizations, whether leading teams, representing the company, or forging important relationships. Understanding these roles is key to understanding both the day-to-day and strategic functions of a manager. Answering the initial query, the interpersonal roles identified by Mintzberg are:
- Figurehead (e)
- Leader (c)
- Liaison (a)
The correct answers are Figurehead (e), Leader (c), and Liaison (a).