Final answer:
Technotron is the company that provided its field-service engineers access to a knowledge-sharing system during sales calls, leading to significant cost savings.
Step-by-step explanation:
The company that gave its 25,000 field-service engineers access to a knowledge-sharing system during sales calls, leading to a cost-saving of nearly ten percent on parts and labor, worth $15 to $20 million per year, is
Technotron
. By utilizing this knowledge-sharing system, the engineers can consult valuable information in real-time, resulting in more efficient and informed decision-making during sales calls.