Final answer:
The false statement concerning controlling stakeholder engagement is the idea that issues should not be included during progress review meetings to avoid upsetting stakeholders. In contrast, being transparent about challenges can build trust and collaboration. Option D is correct answer.
Step-by-step explanation:
When discussing controlling stakeholder engagement, it's important to clarify that you can influence or manage the level of stakeholder engagement, but not the stakeholders themselves.
The tools and techniques for controlling stakeholder engagement can include reporting systems, expert judgment, and meetings. However, Northwest Airlines (now Delta) assigning users to a project team to develop a new reservation system as a means to increase stakeholder engagement is a strategic move to ensure that the stakeholder's needs are integrated into the project from the onset.
One false statement concerning controlling stakeholder engagement is the notion that it is not a good idea to include issues during progress review meetings to avoid upsetting key stakeholders. In reality, addressing issues in progress review meetings can be essential for maintaining transparency, building trust, and ensuring project success. Stakeholders should be apprised of both positive developments and challenges to manage their expectations and encourage collaborative problem-solving.
The correct answer to the question, 'Which of the following is false concerning controlling stakeholder engagement?', is option d: 'It is not a good idea to include issues during progress review meetings so do not upset key stakeholders'.