Final answer:
MBWA stands for Management by Wandering Around, which is a management style where managers walk around and engage with employees informally to understand the business better and foster an open culture. It can build stronger relationships and help detect issues early, but may not be suitable for every workplace. b. Management by wandering around
Step-by-step explanation:
The technique known as MBWA stands for Management by Wandering Around. This is a style of business management where managers walk around, in an unstructured manner, through the office or work area. They engage informally with employees, acquiring information on the health of the business, understanding projects and processes, and providing an approachable business culture. It's a hands-on and direct form of management where the intent is to learn and help rather than to inspect and direct.
MBWA allows managers to listen to the concerns of their employees, address issues before they become significant, champion successes on a personal level, and foster a culture of inclusivity and transparency. It contrasts with remote management styles, where managers may seem distanced from the day-to-day operations. Through frequent interaction and personal connection with their team members, managers can build stronger relationships, encourage open communication, and better understand the challenges their teams face. The technique supports the fundamental concept that managers can perform better when they are well-informed and closely connected with the operational front lines of their business.
It's important to note that while MBWA can be highly effective in some environments, it may not be the optimal approach for every type of workplace. However, many find that it makes managers more accessible and helps detect issues early, before they escalate. Moreover, it can encourage a team-oriented culture that can boost morale and productivity.