208k views
3 votes
Topics such as who will receive project information and who will produce it, suggested methods or guidelines for conveying the information, frequency of communication, and escalation procedures for resolving issues should be described in a __________________.

a. Communication management plan
b. Staffing management plan
c. Team contract
d. Scope statement

User SZL
by
8.7k points

1 Answer

1 vote

Final answer:

A Communication management plan is the document that outlines who will receive project information, who will produce it, suggested methods for conveying the information, frequency of communication, and escalation procedures for resolving issues. Therefore, the correct option, which is (a. Communication management plan).

Step-by-step explanation:

The topics of who will receive project information, who will produce it, recommended methods for conveying the information, the frequency of communication, and escalation procedures for issues should all be detailed in a Communication management plan. This plan is essential for the success of any project as it ensures all stakeholders have a clear understanding of how and when they will receive vital information about the project's progress, changes, and decisions. It sets the tone for transparency, and regular updates can enhance stakeholder engagement, manage expectations, and provide a clear path for escalation in case of issues.

Effective communication plays a critical role in project management and is a key factor in the success of collaborative efforts, especially when stakeholders span different cultures and languages or when teams are working remotely. A communication management plan would outline specific terms or jargon, ensuring clarity and mutual comprehension among all parties involved. This plan would also establish clear timelines and set procedures to manage competing priorities, aiming to prevent misunderstandings and foster a collaborative working environment.

User Hookenz
by
7.7k points