Final answer:
A hotel room is part of the service package in the hospitality industry. Merchandise for sale and free breakfast buffets are examples of service features.
Step-by-step explanation:
A hotel room is part of the service package in the hospitality industry. This industry provides services to customers such as accommodation, food and beverage, and entertainment.
Merchandise for sale and free breakfast buffets are examples of service features offered by hotels to enhance the overall guest experience.
These features are not included in the basic room rate but are provided as additional services or amenities.