Question

The ultimate goal of the OE/S process is:

a. to ensure accuracy of order entry and sales events
b. to ensure increasing sales volume through the OE/S process
c. to create value for the customer
d. none of the above

Answer 1

The ultimate goal of the OE/S process is to create value for the customer by ensuring accuracy of order entry, sales events, and other factors that meet customer needs and expectations.

Step-by-step explanation:

The ultimate goal of the OE/S process is to create value for the customer.

In the OE/S process, organizations aim to meet the needs and expectations of customers by providing products and services that deliver value. By understanding customer preferences and tailoring offerings to meet those preferences, organizations can capture the attention and loyalty of customers, leading to increased sales volume.

Creating value for the customer involves ensuring accuracy of order entry and sales events, as well as other factors such as delivering products in a timely manner, providing excellent customer service, and offering competitive pricing.

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