Final answer:
The document that typically triggers the B/AR/CR process to record a customer payment is the remittance advice. It provides the necessary details for a company to recognize which invoice has been paid and to update the accounts receivable ledger.
Step-by-step explanation:
The process for recording a customer payment within an accounting system is known as the B/AR/CR process, which stands for Billing, Accounts Receivable (AR), and Cash Receipts (CR). The remittance advice is typically the document that triggers this process.
A remittance advice is a notification sent by a customer that a payment has been made. It includes details about the payment such as the amount, date of payment, and invoice(s) being paid. This enables the company to match the payment to the corresponding invoice and update the accounts receivable ledger.
While a credit memo, deposit slip, and notice to the general ledger are related to accounting transactions, it is the remittance advice that is directly associated with the commencement of the B/AR/CR process to record a customer payment.