Final answer:
Complementary business process changes, IT costs, and IT operations should be considered when evaluating the business case for IT initiatives to assure that benefits are achieved.
Step-by-step explanation:
When evaluating the business case for IT initiatives, complementary business process changes should also be considered to assure that benefits are achieved. Complementary business process changes refer to modifications made to the existing processes in order to align them with the IT initiatives being implemented. These changes are essential to fully realize the potential benefits of the IT initiatives and ensure that they integrate smoothly with the overall business operations.
In addition to complementary business process changes, the analysis should consider the IT costs associated with the initiatives. This includes the expenditure on hardware, software, training, implementation, and maintenance of the IT systems. By understanding the costs involved, organizations can evaluate whether the potential benefits outweigh the expenses. Furthermore, the assessment should also take into account the impact on IT operations. This involves evaluating how the IT initiatives will affect the efficiency, reliability, and performance of the IT systems. Ensuring that the IT operations are not adversely affected is crucial to achieving the desired benefits.