Hilton Hotels, like any hospitality business, holds ethical responsibilities to its customers. These include:
1. **Safety and Security:** Ensuring a safe environment for guests, with appropriate security measures in place.
2. **Honesty and Transparency:** Providing accurate information about services, prices, and policies without misleading customers.
3. **Privacy:** Safeguarding guest information and respecting their privacy rights.
4. **Quality of Service:** Offering high-quality services and facilities as advertised.
5. **Fair Treatment:** Ensuring fair treatment of all guests regardless of their background, ensuring no discrimination.
6. **Responsiveness:** Addressing guest concerns promptly and effectively.
These responsibilities contribute to building trust and a positive relationship between Hilton Hotels and its customers.