Question

Which of these is a benefit of active listening?

A). It is a highly specialized skill that few people use.
B). You need to apply it in all situations to be useful.
C). It works well with aggressive communication.
D). It shows your clients that they are your priority.

Answer 1

I think it should be D

You are showing them that you are focused on what they are saying.

Answer 2

The benefit of active listening is that it shows your clients that they are your priority. It enhances communication and understanding, and helps build rapport and trust.

Step-by-step explanation:

The benefit of active listening is that it shows your clients that they are your priority. When you actively listen, you give your full attention to the person speaking, demonstrating that you value their thoughts and feelings. It helps to build rapport and trust, and enhances communication and understanding between you and your clients. For example, if a client is sharing their concerns or needs, active listening involves focusing on their words, maintaining eye contact, nodding or using other non-verbal cues to show engagement, and responding attentively to their message. This sends a powerful message that their perspective is important to you. By actively listening, you can better understand your clients' needs, make informed decisions, and provide more effective solutions or recommendations. It establishes a positive and respectful relationship, which can lead to increased satisfaction and loyalty from your clients.