Final answer:
When questioning an individual during an audit process, key considerations include preparation, establishing rapport, using open-ended questions, active listening, asking follow-up questions, and maintaining a neutral and unbiased approach.
Step-by-step explanation:
When questioning an individual during an audit process, there are several key considerations to keep in mind:
- Preparation: Before the interview, review relevant documents and obtain a clear understanding of the purpose and scope of the audit.
- Establishing rapport: Begin the interview with an introduction, create a comfortable environment, and build trust with the individual being audited.
- Open-ended questions: Use open-ended questions to encourage detailed responses and gather comprehensive information.
- Active listening: Pay close attention to the answers, paraphrase and clarify when necessary, and ensure that all information provided is accurately recorded.
- Follow-up questions: Ask follow-up questions to dig deeper into specific areas of concern or to clarify any ambiguous responses.
- Neutral and unbiased approach: Maintain objectivity throughout the questioning process, avoiding any form of bias or leading questions.